Running an effective help desk planning, implementing, advertising, improving, outsourcing
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Main Author: | |
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Format: | Book |
Published: |
New York
John Wiley
1994
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | "Wiley/QED publication." |
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Physical Description: | xxi, 376 p. ill. 24 cm |
Bibliography: | Includes bibliographical references and index |
ISBN: | 0471025445 |