Running an effective help desk planning, implementing, advertising, improving, outsourcing

Running an effective help desk planning, implementing, advertising, improving, outsourcing

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Bibliographic Details
Main Author: Czegel, Barbara 1953-
Format: Unknown
Published: New York John Wiley 1994
Subjects:
Computer industry > Customer services > Management
Electronic office machine industry > Customer services > Management
Online Access:Click Here to View Status and Holdings.
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Description
Item Description:"Wiley/QED publication."
Physical Description:xxi, 376 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0471025445

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