Leadership of customer-driven TQM a handbook for managers

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Bibliographic Details
Main Author: Nicholls, John 1993-
Format: Book
Published: Letchworth Technical Communications 1992
Series:TQM practitioner series
Subjects:
Online Access:Click Here to View Status and Holdings.
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300 # # |a iii, 56 p.  |c 30 cm 
490 1 # |a TQM practitioner series 
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650 # 0 |a Quality control 
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