Managing quality

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your tea...

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Bibliographic Details
Main Authors: Bell, Desmond (Author), McBride, Philip (Author)
Corporate Author: Institute of Management Foundation
Other Authors: Wilson, George
Format: Book
Language:English
Published: Oxford Butterworth-Heinemann 1994
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