Managing quality
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your tea...
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Format: | Book |
Language: | English |
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Oxford
Butterworth-Heinemann
1994
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Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-127749 | ||
005 | 201951415913 | ||
020 | # | # | |a 075061823X |q paperback |
040 | # | # | |a UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a HD62.15 |b .B44 1994 |
100 | 1 | # | |a Bell, Desmond |e author |
245 | 1 | 1 | |a Managing quality |c Desmond Bell, Philip McBride, and George Wilson |
264 | # | 1 | |a Oxford |b Butterworth-Heinemann |c 1994 |
300 | # | # | |a xvi, 236 pages |b illustrations |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
500 | # | # | |a "Published in association with the Institute of Management" |
504 | # | # | |a Includes bibliographical references (page [229]-232) and indexes |
520 | # | # | |a Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. |
650 | # | 0 | |a Total quality management |
700 | 1 | # | |a McBride, Philip |e author |
700 | # | # | |a Wilson, George |
710 | 1 | # | |a Institute of Management Foundation |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=127749 |
964 | # | # | |c BOK |d 01 |