Managing quality
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your tea...
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| Main Authors: | , |
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| Corporate Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Oxford
Butterworth-Heinemann
1994
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. |
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| Item Description: | "Published in association with the Institute of Management" |
| Physical Description: | xvi, 236 pages illustrations 24 cm |
| Bibliography: | Includes bibliographical references (page [229]-232) and indexes |
| ISBN: | 075061823X |
Quality Management