Quality on trial bringing bottom-line accountability to the quality effort
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| Other Authors: | , |
| Format: | Unknown |
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New York
McGraw-Hill
1995
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Customer-inspired quality looking backward through the telescope
MAKING QUALITY WORK A LEADERSHIP GUIDE FOR THE RESULTS-DRIVEN MANAGER
QUALITY MANAGEMENT PRINCIPLES, SYSTEMS and TOOLS
