Quality on trial bringing bottom-line accountability to the quality effort

Quality on trial bringing bottom-line accountability to the quality effort

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Bibliographic Details
Main Author: Howe, Roger J
Other Authors: Gaeddert, Dee, Howe, Maynard Alfred
Format: Book
Published: New York McGraw-Hill 1995
Edition:2nd ed
Subjects:
Organizational change
Consumer satisfaction
Total quality management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xv, 163 p. col. ill. 27 cm
Bibliography:Includes bibliographical references and index
ISBN:0070305838

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