Quality management for IT services IT infrastructure library

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Bibliographic Details
Main Author:	Johnson, Brian
Format:	Unknown
Published:	London HMSO 1994
Subjects:	Total quality management ISO 9000 Series Standards Computer service industry
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0113305559
090	0	0	\|a T58.6 \|b .J64 1994
100	1	#	\|a Johnson, Brian
245	1	1	\|a Quality management for IT services \|b IT infrastructure library \|c Brian Johnson, Martin Andrew, David Steel
260	#	#	\|a London \|b HMSO \|c 1994
300	#	#	\|a xii, 113 p. \|b ill. \|c 25 cm
650	#	0	\|a Total quality management
650	#	0	\|a ISO 9000 Series Standards
650	#	0	\|a Computer service industry
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=125816
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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