Quality Wars The Triumphs and Defeats of American Business
Traces fifteen years of attempts at Total Quality Management in the United States, explains its successes and failures, and provides examples from industry, the professions, and government. The quality revolution in American Industry, now more than a adecade old, has produced an avalanche of books,...
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| Format: | Book |
|---|---|
| Language: | English |
| Published: |
NEW YORK
THE FREE PRESS
[date of publication not identified]
Ⓒ1994 |
| Series: | A juran institute report
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Total Quality Management text with cases
