Quality Wars The Triumphs and Defeats of American Business

Traces fifteen years of attempts at Total Quality Management in the United States, explains its successes and failures, and provides examples from industry, the professions, and government. The quality revolution in American Industry, now more than a adecade old, has produced an avalanche of books,...

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Bibliographic Details
Format: Book
Language:English
Published: NEW YORK THE FREE PRESS [date of publication not identified]
Ⓒ1994
Series:A juran institute report
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 0029166845  |q hardback 
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100 1 # |e author 
245 1 0 |a Quality Wars  |b The Triumphs and Defeats of American Business  |c JEREMY MAIN 
264 # 1 |a NEW YORK  |b THE FREE PRESS  |c [date of publication not identified] 
264 # 1 |c Ⓒ1994 
300 # # |a x, 382 pages  |c 25 cm 
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338 # # |a volume  |2 rdacarrier 
490 1 # |a A Juran Institute Report 
504 # # |a Includes bibliographical references and index 
520 # # |a Traces fifteen years of attempts at Total Quality Management in the United States, explains its successes and failures, and provides examples from industry, the professions, and government. The quality revolution in American Industry, now more than a adecade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. 
650 # 0 |a Total quality management  |v Case studies  |z United States 
830 # 0 |a A juran institute report 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=117278 
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