Perkhidmatan pelanggan yang berkualiti

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Bibliographic Details
Main Author:	Martin, William B
Other Authors:	Penerbitan Pelangi Sdn. Bhd
Format:	Unknown
Published:	Johor Bharu Penerbitan Pelangi Sdn. Bhd. 1994
Series:	[Siri pengurusan 50 minit]
Subjects:	Customer services > Programmed instruction Customer relations > Programmed instruction
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


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090	0	0	\|a HF5415.4.M17 \|b P47 1994
100	1	#	\|a Martin, William B
245	1	1	\|a Perkhidmatan pelanggan yang berkualiti \|c William B. Martin \|f diterjemahkan dan diterbitkan oleh Penerbitan Pelangi Sdn. Bhd
260	#	#	\|a Johor Bharu \|b Penerbitan Pelangi Sdn. Bhd. \|c 1994
300	#	#	\|a 120 ms. \|b il. \|c 26 cm
490	1	#	\|a [Siri pengurusan 50 minit]
650	#	0	\|a Customer services \|x Programmed instruction
650	#	0	\|a Customer relations \|x Programmed instruction
700	1	#	\|a Penerbitan Pelangi Sdn. Bhd
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=116869
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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