Effective telephone skills

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Bibliographic Details
Main Author:	Farrell, Thomas J
Format:	Book
Published:	Fort Worth Dryden Press 1994
Edition:	2nd ed
Subjects:	Telephone in business Telephone etiquette
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0030983436
090	0	0	\|a HF5541.T4 \|b F37 1994
100	1	#	\|a Farrell, Thomas J
245	1	1	\|a Effective telephone skills \|c Thomas J. Farrell
250	#	#	\|a 2nd ed
260	#	#	\|a Fort Worth \|b Dryden Press \|c 1994
300	#	#	\|a vii, 104 p. \|b ill. \|c 28 cm
504	#	#	\|a Includes bibliographical references (p. 103) and index
650	#	0	\|a Telephone in business
650	#	0	\|a Telephone etiquette
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=115029
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam