Word-of-mouth marketing

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Bibliographic Details
Main Author: Wilson, Jerry R 1944-
Format: Unknown
Published: John Wiley New York 1994
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 0471008583 
090 0 0 |a HF5415.5  |b .W59 1994 
100 1 # |a Wilson, Jerry R  |c 1944- 
245 1 0 |a Word-of-mouth marketing  |c Jerry R. Wilson 
260 # # |a John Wiley  |b New York  |c 1994 
300 # # |a xv, 256 p.  |b ill.  |c 24 cm 
500 # # |a Includes index 
650 # 0 |a Consumer behavior  |z United States 
650 # 0 |a Customer services  |z United States 
650 # 0 |a Consumer satisfaction  |z United States 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=109182 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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