Implementing quality with a customer focus

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Bibliographic Details
Main Author:	Griffiths, David N. 1935-
Format:	Book
Published:	Milwaukee, Wis. Quality Press 1990
Subjects:	Gas industry > Management > Case studies Gas industry > Quality control > Case studies Gas industry > Customer services > Case studies
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 052791648X
090	0	0	\|a HD9581.A2 \|b G75 1990
100	1	#	\|a Griffiths, David N. \|c 1935-
245	1	1	\|a Implementing quality with a customer focus \|c David N. Griffiths
260	#	#	\|a Milwaukee, Wis. \|b Quality Press \|c 1990
300	#	#	\|a xii, 210 p. \|b ill. \|c 23 cm
504	#	#	\|a Includes bibliographical references (p. 185-188) and index
650	#	0	\|a Gas industry \|x Management \|x Case studies
650	#	0	\|a Gas industry \|x Quality control \|x Case studies
650	#	0	\|a Gas industry \|x Customer services \|x Case studies
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=104568
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam