Implementing quality with a customer focus

Implementing quality with a customer focus

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Bibliographic Details
Main Author: Griffiths, David N. 1935-
Format: Unknown
Published: Milwaukee, Wis. Quality Press 1990
Subjects:
Gas industry > Management > Case studies
Gas industry > Quality control > Case studies
Gas industry > Customer services > Case studies
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xii, 210 p. ill. 23 cm
Bibliography:Includes bibliographical references (p. 185-188) and index
ISBN:052791648X

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