Customer-focused quality what to do on Monday morning

Customer-focused quality what to do on Monday morning

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Bibliographic Details
Main Author:	Hinton, Tom
Other Authors:	Schaeffer, Wini
Format:	Unknown
Published:	Englewood Cliffs, N.J. Prentice Hall 1994
Subjects:	Total quality management Consumer satisfaction Customer services > Quality control
Online Access:	Click Here to View Status and Holdings.
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