Incredible customer service the final test

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Bibliographic Details
Main Author: Freemantle, David
Format: Book
Published: London McGraw-Hill 1993
Subjects:
Online Access:Click Here to View Status and Holdings.
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245 1 1 |a Incredible customer service  |b the final test  |c David Freemantle 
260 # # |a London  |b McGraw-Hill  |c 1993 
300 # # |a xvii, 203 p.  |b ill.  |c 22 cm 
650 # 0 |a Customer services 
650 # 0 |a Customer services  |x Case studies 
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