INTRODUCTION TO REFERENCE WORK Reference Services and Reference Processes
Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
1992
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| Edition: | Sixth Edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Introduction to reference work
