INTRODUCTION TO REFERENCE WORK Reference Services and Reference Processes

Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.

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Bibliographic Details
Main Author: Katz, William Armstrong 1924- (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 1992
Edition:Sixth Edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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650 # 0 |a Reference services (Libraries) 
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