Effective supervision frontline management for the `90's

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Bibliographic Details
Main Author: Jennings, Daniel F
Format: Book
Published: Minneapolis/St Paul West Pub. l993
Subjects:
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Table of Contents:
  • The supervisor's role
  • Total quality management, service organizations, and ethics
  • The concept of organizational environment
  • issues in organizational design
  • Employee selection and training
  • Peformance evaluation and employee conseling# -