CLOSING THE QUALITY GAP Lessons from America's Leading Companies

Closing the Quality Gap identifies tomorrow's most successful management practices and explains why many of them directly contradict conventional notions of excellence. it use in-depth case studies and interviews with senior managers to show how leading practitioners transform their corporate c...

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Bibliographic Details
Main Author: Hiam, Alexander author
Corporate Author: Conference Board
Format: Book
Language:English
Published: Englewood Cliffs, NJ Prentice-Hall 1992
©1992
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