CLOSING THE QUALITY GAP Lessons from America's Leading Companies
Closing the Quality Gap identifies tomorrow's most successful management practices and explains why many of them directly contradict conventional notions of excellence. it use in-depth case studies and interviews with senior managers to show how leading practitioners transform their corporate c...
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| Format: | Book |
| Language: | English |
| Published: |
Englewood Cliffs, NJ
Prentice-Hall
1992
©1992 |
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| Online Access: | Click Here to View Status and Holdings. |
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Quality in America how to implement a competitive quality program
