CLOSING THE QUALITY GAP Lessons from America's Leading Companies
Closing the Quality Gap identifies tomorrow's most successful management practices and explains why many of them directly contradict conventional notions of excellence. it use in-depth case studies and interviews with senior managers to show how leading practitioners transform their corporate c...
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Englewood Cliffs, NJ
Prentice-Hall
1992
©1992 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Summary: | Closing the Quality Gap identifies tomorrow's most successful management practices and explains why many of them directly contradict conventional notions of excellence. it use in-depth case studies and interviews with senior managers to show how leading practitioners transform their corporate culture, and how teamwork, benchmarking, process management and other tools can best be applied. Closing the Quality Gap tells a compelling and encouraging story for anyone concerned with the fate of American business and industry. And it provides extensive access to insights and techniques from American's quality pioneers, making it an indispensable resource for managers everywhere. |
|---|---|
| Item Description: | Includes index |
| Physical Description: | xii, 371 pages illustrations 22 cm |
| ISBN: | 0131384139 |
Quality in America how to implement a competitive quality program