THE QUALITY MOVEMENT What Total Quality Management is Really All About!
Total quality is generally regarded as the executive's key to success in the 1990s. It is virtually impossible to open a newspaper or trade journal without seeing headlines like "quality counts" or "right first time". Yet despite all the hype and publicity, it is difficult t...
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| Format: | Book |
| Language: | English |
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London
Kogan Page
1992
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| Online Access: | Click Here to View Status and Holdings. |
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Total quality management a total quality approach 
Total quality management