Return on quality measuring the financial impact of your company's quest for quality
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Main Author: | Rust, Roland T |
---|---|
Other Authors: | Zahorik, Anthony J, Keiningham, Timothy L |
Format: | Book |
Published: |
Chicago, Ill.
Probus Pub. Co.
l994
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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