The service management course cases and reading

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Bibliographic Details
Main Author:	Sasser, W. Earl
Other Authors:	Hart, Christopher W. L, Heskett, James L
Format:	Unknown
Published:	New York Maxwell MacMillan International 1991
Subjects:	Service industries > Case studies > Management
Online Access:	Click Here to View Status and Holdings.
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245	1	4	\|a The service management course \|b cases and reading \|c W. Earl Sasser Jr., Christopher W. L. Hart, James L. Heskett
260	#	#	\|a New York \|b Maxwell MacMillan International \|c 1991
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700	1	#	\|a Hart, Christopher W. L
700	#	#	\|a Heskett, James L
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