A passion for excellence the leadership difference

The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About

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Bibliographic Details
Main Authors: Peters, Tom (Author), Austin, Nancy (Author)
Format: Book
Language:English
Published: London Collins 1985
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