A passion for excellence the leadership difference
The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
London
Collins
1985
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About |
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Physical Description: | xxv, 437 pages illustrations 24cm |
ISBN: | 0002175290 (hardback) |