Customer crisis turning an unhappy customer into a life-long client

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Bibliographic Details
Main Author: Mahfood, Phillip E
Format: Book
Published: Chicago, Ill Probus l993
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Mahfood, Phillip E 
245 1 1 |a Customer crisis  |b turning an unhappy customer into a life-long client  |c Phillips E. Mahfood 
260 # # |a Chicago, Ill  |b Probus  |c l993 
300 # # |a xxiii, 173 p.  |c 24 cm 
500 # # |a Includes index 
650 # 0 |a Consumer satisfaction  |z United States 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=083977 
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