Commit to quality

An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful qualit...

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Bibliographic Details
Main Author: Townsend, Patrick L (Author)
Other Authors: Gebhardt, Joan E
Format: Book
Language:English
Published: New York Wiley 1986
©1986
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