Commit to quality
An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful qualit...
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York
Wiley
1986
©1986 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 020 | # | # | |a 0471839531 |q hardback |
| 020 | # | # | |a 9780471839538 |q hardback |
| 040 | # | # | |a UiTM |b eng |c UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HD66 |b .T65 1986 |
| 100 | 1 | # | |a Townsend, Patrick L |e author |
| 245 | 1 | 1 | |a Commit to quality |c Patrick L. Townsend with Joan E. Gebhardt |
| 264 | # | 1 | |a New York |b Wiley |c 1986 |
| 264 | # | 1 | |c ©1986 |
| 300 | # | # | |a xvii, 189 pages |b illustrations |c 24 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 500 | # | # | |a Includes index. |
| 504 | # | # | |a Bibliography: p. 181-184. |
| 520 | # | # | |a An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful quality program used at the Paul Revere Insurance Companies, explaining both how and why the program worked. |
| 650 | # | 0 | |a Quality circles |
| 650 | # | 0 | |a Quality assurance |
| 650 | # | 0 | |a Value analysis (Cost control) |
| 700 | 1 | # | |a Gebhardt, Joan E |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=083779 |
| 964 | # | # | |c BOK |d 01 |
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Commit to quality