How to improve your customer service

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Bibliographic Details
Main Author:	MaCaulay, Steve
Other Authors:	Cook, Sarah
Format:	Book
Published:	London Kogan Page 1993
Series:	Business action guides
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0749409991
090	0	0	\|a HF5415.5 \|b .M33 1993
100	1	#	\|a MaCaulay, Steve
245	1	1	\|a How to improve your customer service \|c Steve MaCaulay and Sarah Cook
260	#	#	\|a London \|b Kogan Page \|c 1993
300	#	#	\|a 175 p. \|b ill. \|c 21 cm
490	1	#	\|a Business action guides
504	#	#	\|a Includes bibliography and index
650	#	0	\|a Customer services
700	1	#	\|a Cook, Sarah
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=080929
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