How to improve your customer service

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Bibliographic Details
Main Author: MaCaulay, Steve
Other Authors: Cook, Sarah
Format: Unknown
Published: London Kogan Page 1993
Series:Business action guides
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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020 # # |a 0749409991 
090 0 0 |a HF5415.5  |b .M33 1993 
100 1 # |a MaCaulay, Steve 
245 1 1 |a How to improve your customer service  |c Steve MaCaulay and Sarah Cook 
260 # # |a London  |b Kogan Page  |c 1993 
300 # # |a 175 p.  |b ill.  |c 21 cm 
490 1 # |a Business action guides 
504 # # |a Includes bibliography and index 
650 # 0 |a Customer services 
700 1 # |a Cook, Sarah 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=080929 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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