THE SERVICE TRAINER HANDBOOK Managing Service Businesses in the 1990's

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Bibliographic Details
Main Author: Denton, D. Keith (Author)
Format: Book
Language:English
Published: New York, N.Y. McGraw-Hill 1992
Subjects:
Online Access:Click Here to View Status and Holdings.
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LEADER 00000nam#a2200000#i#4501
001 wils-076872
005 2019111812946
008 191218s1992 ag# ##001 ##eng#D
020 # # |a 0070164142  |q paperback 
020 # # |a 9780071125857  |q paperback 
040 # # |a DLC  |b eng  |c DLC  |d UiTM  |e rda 
090 0 0 |a HD9980.5  |b .D46 1992 
100 1 # |a Denton, D. Keith  |e author 
245 1 1 |a THE SERVICE TRAINER HANDBOOK  |b Managing Service Businesses in the 1990's  |c D. Keith Denton 
264 # 1 |a New York, N.Y.  |b McGraw-Hill  |c 1992 
300 # # |a viii, 128 pages  |b illustrations  |c c 24 cm 
336 # # |a text  |b txt  |2 rdacontent 
337 # # |a unmediated  |b n  |2 rdamedia 
338 # # |a volume  |b nc  |2 rdacarrier 
500 # # |a Includes a colour game board on 1 sheet (61 x 61 cm. folded to 15 x 15 cm.) laid in 
504 # # |a Includes bibliographical references (p. 115-121) and index 
650 # 0 |a Service industries  |x Management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=076872 
964 # # |c BOK  |d 01