THE SERVICE TRAINER HANDBOOK Managing Service Businesses in the 1990's
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York, N.Y.
McGraw-Hill
1992
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000nam#a2200000#i#4501 | ||
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001 | wils-076872 | ||
005 | 2019111812946 | ||
008 | 191218s1992 ag# ##001 ##eng#D | ||
020 | # | # | |a 0070164142 |q paperback |
020 | # | # | |a 9780071125857 |q paperback |
040 | # | # | |a DLC |b eng |c DLC |d UiTM |e rda |
090 | 0 | 0 | |a HD9980.5 |b .D46 1992 |
100 | 1 | # | |a Denton, D. Keith |e author |
245 | 1 | 1 | |a THE SERVICE TRAINER HANDBOOK |b Managing Service Businesses in the 1990's |c D. Keith Denton |
264 | # | 1 | |a New York, N.Y. |b McGraw-Hill |c 1992 |
300 | # | # | |a viii, 128 pages |b illustrations |c c 24 cm |
336 | # | # | |a text |b txt |2 rdacontent |
337 | # | # | |a unmediated |b n |2 rdamedia |
338 | # | # | |a volume |b nc |2 rdacarrier |
500 | # | # | |a Includes a colour game board on 1 sheet (61 x 61 cm. folded to 15 x 15 cm.) laid in |
504 | # | # | |a Includes bibliographical references (p. 115-121) and index |
650 | # | 0 | |a Service industries |x Management |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=076872 |
964 | # | # | |c BOK |d 01 |
998 | # | # | |a 00264#1a002.8.2||00264#1b002.8.4||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00500##a002.17.2|| |