Total Quality Management The route to improving performance
In this completely rewritten edition of John Oakland's best-selling book, he presents a comprehensive yet practical model for Total Quality Management. * More emphasis on the integration of TQM into the strategy of the organization. * More specific advice on how to implement TQM. * The use of t...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Oxford
Butterworth-Heinemann
1993
©1993 |
| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Total quality management 
Total quality management