LEARNING TO MANAGE CONFLICT Getting People to Work Together Productively

Most people go through their lives trying to avoid conflict. Yet, at work and at home, conflict is not only inevitable, according to Dean Tjosvold, but also beneficial. In today's fast-paced and competitive world, he says, knowing how to manage conflict successfully is essential. In Learning to...

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Bibliographic Details
Main Author: Tjosvold, Dean
Format: Book
Language:English
Published: New York Lexington Books 1993
©1993
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Summary:Most people go through their lives trying to avoid conflict. Yet, at work and at home, conflict is not only inevitable, according to Dean Tjosvold, but also beneficial. In today's fast-paced and competitive world, he says, knowing how to manage conflict successfully is essential. In Learning to Manage Conflict, Tjosvold demonstrates how everyday arguments and disputes can be used as tools to improve communication, enrich relationships, and solve problems more creatively
Physical Description:xiv, 176 pages illustrations 25 cm
Bibliography:Includes bibliographical references (p. [165]-171) and index.
ISBN:0029324912
9780029324912