LEARNING TO MANAGE CONFLICT Getting People to Work Together Productively
Most people go through their lives trying to avoid conflict. Yet, at work and at home, conflict is not only inevitable, according to Dean Tjosvold, but also beneficial. In today's fast-paced and competitive world, he says, knowing how to manage conflict successfully is essential. In Learning to...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York
Lexington Books
1993
©1993 |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | Most people go through their lives trying to avoid conflict. Yet, at work and at home, conflict is not only inevitable, according to Dean Tjosvold, but also beneficial. In today's fast-paced and competitive world, he says, knowing how to manage conflict successfully is essential. In Learning to Manage Conflict, Tjosvold demonstrates how everyday arguments and disputes can be used as tools to improve communication, enrich relationships, and solve problems more creatively |
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Physical Description: | xiv, 176 pages illustrations 25 cm |
Bibliography: | Includes bibliographical references (p. [165]-171) and index. |
ISBN: | 0029324912 9780029324912 |