MANAGING ASSERTIVELY HOW TO IMPROVE YOUR PEPOLE SKILLS

Using the building blocks approach, this book helps you analyze your own management style and identify the obstacles to managing assertively. You will then become adept at recognizing the differences between assertive, aggressive, and passive styles, and you'll see how the assertive style can h...

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Bibliographic Details
Main Author: Burley-Allen, Madelyn 1929- (Author)
Format: Book
Language:English
Published: New York Wiley 1983
Series:A Self-teaching guide
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Summary:Using the building blocks approach, this book helps you analyze your own management style and identify the obstacles to managing assertively. You will then become adept at recognizing the differences between assertive, aggressive, and passive styles, and you'll see how the assertive style can help defuse problems and resolve conflicts.
Item Description:"A Wiley Press book."# Includes index.
Physical Description:x, 178 pages illustrations 26 cm
Bibliography:Bibliography: p. 174-175.
ISBN:0471097500