Services marketing

For graduate-level/MBA courses in Services Marketing. Combining conceptual rigor with real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for an exceptionally broad range of service categories and industries. Strong...

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Bibliographic Details
Main Author: Lovelock, Christopher H (Author)
Format: Book
Published: Englewood Cliffs, N.J. Prentice Hall 1991
Edition:Second Edition
Series:The Prentice-Hall series in marketing
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