Services marketing

For graduate-level/MBA courses in Services Marketing. Combining conceptual rigor with real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for an exceptionally broad range of service categories and industries. Strong...

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Bibliographic Details
Main Author: Lovelock, Christopher H (Author)
Format: Book
Published: Englewood Cliffs, N.J. Prentice Hall 1991
Edition:Second Edition
Series:The Prentice-Hall series in marketing
Subjects:
Online Access:Click Here to View Status and Holdings.
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001 wils-066733
005 2019825151539
008 190925t1991 NJUag###011 ##eng#D
020 # # |a 0138070660  |q paperback 
020 # # |a 9780138070663  |q paperback 
040 # # |a UiTM  |b eng  |c UiTM  |e rda 
090 0 0 |a HF5415.122  |b .L68 1991 
100 1 # |a Lovelock, Christopher H  |e author 
245 1 1 |a Services marketing  |c Christopher H. Lovelock 
250 # # |a Second Edition 
264 # 1 |a Englewood Cliffs, N.J.  |b Prentice Hall  |c 1991 
264 # 4 |c ©1991 
300 # # |a xvi, 526 pages  |b illustrations  |c 24 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
490 1 # |a The Prentice-Hall series in marketing 
504 # # |a Includes bibliographical references (page 517-518) and index. 
520 # # |a For graduate-level/MBA courses in Services Marketing. Combining conceptual rigor with real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for an exceptionally broad range of service categories and industries. Strong managerial and strategic focus 
650 # 0 |a Professions  |x Marketing 
650 # 0 |a Service industries  |x Marketing 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=066733 
964 # # |c BOK  |d 01