Total Quality Control

Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete h...

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Bibliographic Details
Main Author: Feigenbaum, A. V. (Author)
Format: Book
Language:English
Published: New York McGraw-Hill 1991
©1991
Edition:3rd ed., rev
Subjects:
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Summary:Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full customer satisfaction. This is a complete handbook on the subject by the originator of total quality control. The first edition of this book was published in 1951 and this is the 40th third edition complete with a new 16 page addition on: The Total Quality Imperative, 12 Benchmarks for Quality Control in the 90's and 4 management principles for total quality.
Item Description:"Fortieth anniversary edition."
Physical Description:xxvii, 863 pages illustrations 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0070203547