Service quality multidisciplinary and multinational perspectives

• Other Authors: Brown, Stephen Walter 1943-
• Format: Book
• Language: English
• Published: New York Lexington Books 1991; ©1991
• Subjects: Service industries > Congresses > Quality control
• Online Access: Click Here to View Status and Holdings.
• Item Description: Includes index
• Physical Description: xv, 348 pages illustrations 24 cm.
• ISBN: 0669211524; 9780669211528

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