Quality service how America's top companies are competing in the customer-service revolution - and how you can too

Quality service how America's top companies are competing in the customer-service revolution - and how you can too

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Bibliographic Details
Main Author:	Denton, D. Keith
Format:	Unknown
Published:	Kuala Lumpur Synergy Books International [19-]
Subjects:	Service industries > Quality control > United States Consumer satisfaction > United States
Online Access:	Click Here to View Status and Holdings.
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