Achieve total quality
Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. USing as examples UK and over...
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Format: | Book |
Language: | English |
Published: |
Cambridge
Director Books
1992
©1992 |
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Online Access: | Click Here to View Status and Holdings. |
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