Achieve total quality
Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. USing as examples UK and over...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cambridge
Director Books
1992
©1992 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 020 | # | # | |a 9781870555388 |q hardback |
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| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HD62.15 |b .H88 1992 |
| 100 | 1 | # | |a Hutchins, David C |e author |
| 245 | 1 | 1 | |a Achieve total quality |c David Hutchins |
| 264 | # | 1 | |a Cambridge |b Director Books |c 1992 |
| 264 | # | 1 | |c ©1992 |
| 300 | # | # | |a ix, 197 pages |b illustrations |c 23 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 500 | # | # | |a Includes index |
| 520 | # | # | |a Total quality, involving the entire operation of a company, is essential to competitive strength. In this practical book, the author shows how quality can be achieved in all areas of business, including management, production, marketing, customer services and personnel. USing as examples UK and overseas companies in the manufactuing and service sector, he examines ways in which directors and senior managers can develop a quality-driven strategic plan and ensure that it is put into practice throughout the company. |
| 650 | # | 0 | |a Total quality management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=063677 |
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Achieve total quality