SYSTEMS AND PROCEDURES A SIMULATION APPROACH

• Main Authors: Simon, Judith C (Author), Chaney, Lillian H (Author)
• Format: Book
• Language: English
• Published: Englewood Cliffs, N.J. Prentice Hall 1993
• Edition: Second Edition
• Subjects: Office practice; Business communication; Employees > Rating of
• Online Access: Click Here to View Status and Holdings.
• Item Description: Rev. ed. of: Procedures for the modern office.# Includes index.
• Physical Description: xvii, 378 pages illustrations 28 cm
• ISBN: 013880477X

Eases the transition from classroom to office with real-life activities and helps students develop decision-making skills with priority-setting and human relations exercises. Covers every aspect of office management, including safety and security, nonverbal and intercultural communication, proofreading, word processing, appointment scheduling, mail and records management, meeting and conferences, employee evaluation, and more. A vital reference for secretaries and office managers.