Productivity by choice the 20-to-1 principle
A positive approach to the mechanics of white collar productivity that shows how to manipulate management to produce exponentially higher profits. The book presents a formula for improving profits by up to 20 percent by providing just one percent income-producing value to customers, with just one pe...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
Wiley
1986
©1986 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag Be the first to leave a comment!
Service productivity management improving service performance using data envelopment analysis (DEA) 
Service and Operations Management 
Achieving Service Productivity lessons from the best in the world