Consumer behavior

• Main Author: Engel, James F
• Other Authors: Blackwell, Roger D, Miniard, Paul W
• Format: Book
• Language: English
• Published: Chicago Dryden Press 1986
• Edition: Fifth Edition
• Subjects: Marketing research; Consumer behavior
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xvii, 633 pages illustration 25 cm
• Bibliography: Includes bibliographical references and indexes.
• ISBN: 0030018927

Providing the reader with access into the mind of the consumer, Understanding Customer Behavior: Marketing Lessons Learned From Understanding the Consumer Experience serves as an ideal supplementary text for marketing and consumer behavior courses. This book provides interesting and entertaining examples, illustrations, and applications to highlight the psychological aspects of marketing. The text is highly accessible to the casual reader, with concentrated "Gold Nuggets" that summarize the major concepts and themes of each section. The book need not be read chapter by chapter. Instead, the unique organization of the content allows the reader's personal interests to guide his or her journey through the book. Understanding Customer Behavior is an interactive text that includes both a collection of Internet sites illustrating consumer behavior principles and Web exercises to help students grasp key concepts. A companion Web site provides additional links that include an online "Reading Room" and "Marketing Careers" Web page.