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    Facilitating with ease! a step-by-step guidebook with customizable worksheets on CD-ROM

    Facilitating with ease! a step-by-step guidebook with customizable worksheets on CD-ROM by Bens, Ingrid

    Published 2000
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    Advanced facilitation strategies tools & techniques to master difficult situations

    Advanced facilitation strategies tools & techniques to master difficult situations by Bens, Ingrid

    Published 2005
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